Quality Assurance Labs

Solution

AI Chatbot Launch

Launch a custom chatbot trained on your data, tested for accuracy before customers use it.

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The problem

  • 01

    Off-the-shelf bots give generic or wrong answers

  • 02

    Worry about the bot saying something harmful

  • 03

    No test plan for conversational quality

How QALabs solves it

  1. Step 1

    Connect your knowledge

    We structure your docs and data so the chatbot answers from trusted sources.

  2. Step 2

    Build the experience

    Conversation flows, handoff to humans, and deployment on your channels.

  3. Step 3

    Test every intent

    QA runs scripted and adversarial conversations to check accuracy and safety.

  4. Step 4

    Launch and improve

    Conversation reviews and eval reruns keep answers accurate over time.

Services involved

A2

AI Apps & Integration

Chatbots, LLM integrations, and AI agents tested for accuracy before they meet your users.

A1

QA Testing

Automated suites, manual deep-dives, and CI guardrails that catch regressions before your users do.

Tools we use

  • OpenAI
  • Anthropic
  • LangChain
  • Pinecone
  • WhatsApp Business API

Proof

QA Testing case studies →AI Apps & Integration case studies →
Industries we test for:AI & ML ProductsSaaS

Talk to a QA-first team

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